Our customer service
Customer service for us is not just a word, it’s a passion! And it brings us joy to always think one step further. No matter whether it’s about our products, handling, customer advice, the website or technical support.
Our motto: We’re here to help!
Individual customer advice
In our approach we like to think out of the box in solution-oriented terms. We do not give up until a truly suitable solution has been found. We are happy to dedicate all the necessary time for this.
Technical support
A product can only function perfectly if it is used and installed correctly. Therefore, we support you from the selection of a product to after installation to ensure that you get an optimally working solution.
Installation
We are happy to support our customers with questions during the installation, commissioning and acceptance of our systems, as well as provide assistance with maintenance and repair work. If required, we also offer the installation of all DICTATOR components.